NRI Service

NRI Healthcare Services

Ensuring your family receives the best care, even when you're miles away.

Being an NRI (Non-Resident Indian) comes with its unique set of challenges, particularly when it comes to ensuring the health and well-being of your elderly parents or loved ones back home in India. Caroline Health Care understands this deeply, and we're here to bridge the gap, providing a comprehensive suite of healthcare services that give you peace of mind, no matter where you are in the world.

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WhatsApp Image 2024-07-31 at 09.40.59

Our Commitment to NRI Families:

  • Trusted Partnership: We act as your eyes and ears on the ground, ensuring your family receives the highest quality care and attention.
  • Transparent Communication: We provide regular updates on your loved one’s health and well-being, keeping you informed and involved every step of the way.
  • Personalized Care Plans: We tailor care plans to meet the unique needs and preferences of your family, ensuring their comfort and dignity.
  • 24/7 Availability: Our services are available around the clock, providing support whenever you need it, regardless of time zone differences.
  • Cultural Sensitivity: We understand the cultural nuances and sensitivities of Indian families, ensuring respectful and compassionate care.

Our NRI Services Include:

  • Doctor Visits at Home: Arrange for experienced doctors to visit your loved ones at home for consultations, assessments, and treatment.
  • 24/7 Home Nursing: Provide skilled nursing care and support around the clock, ensuring your loved ones receive the attention they need.
  • Physiotherapy and Rehabilitation: Help your family members regain strength, mobility, and independence with personalized physiotherapy sessions.
  • Medical Equipment: Arrange for the delivery and setup of essential medical equipment to support their care at home.
  • Lab Tests and Diagnostics: Facilitate in-home lab tests and diagnostics, eliminating the need for travel and long waits.
  • Medication Management: Ensure medications are taken correctly and monitor for any side effects.
  • Emergency Response: Provide prompt assistance in case of medical emergencies, coordinating with local hospitals and ambulance services.
  • Regular Updates and Reports: Receive detailed reports on your loved one’s health and progress, keeping you informed and involved.

How We Make it Easy for You:

  • Simple Online Booking: Schedule appointments and request services easily through our website or mobile app.
  • Secure Payment Options: Make payments conveniently and securely online.
  • Dedicated NRI Support Team: Our team is available to assist you with any questions or concerns, providing guidance and support throughout the process.

NRI Healthcare Services at Caroline

At Caroline Health Care, we are committed to offering exceptional medical care tailored to the unique needs of Non-Resident Indians (NRIs). We understand that living abroad comes with its challenges, especially when it comes to managing your health from a distance. Our dedicated team of doctors and healthcare professionals is here to ensure that you receive the highest quality of care, delivered with compassion and respect.

What to Expect

1. Medical services available 24/7

  • Skilled Nursing Care
    • Expert assessment and management of medical conditions
    • Medication administration and monitoring
    • Wound care and dressing changes
    • Catheter and ostomy care
    • Post-operative care
  • Personalized Attention:
    • Compassionate care tailored to individual needs
    • Open communication and collaboration with patients and families
    • Regular monitoring and adjustments to care plans
    • Support for emotional and psychological well-being
  • Convenient Home-Based Services:
    • Eliminates the need for travel and hospital visits
    • Provides a familiar and comfortable environment for healing
    • Reduces the risk of hospital-acquired infections
  • Comprehensive Care:
    • Collaboration with your primary physician and specialists
    • Coordination of all aspects of your care, including medications, therapies, and equipment
  • Support for Families:
    • Education and training for family members and caregivers
    • Emotional support and resources

2. Top Quality, Board-certified Doctors

  • Expertise:
    • Specialized knowledge and experience in various medical fields
    • Up-to-date on the latest advancements in medical care
  • Compassion:
    • Empathetic and understanding approach
    • Dedicated to building strong relationships with patients and families
  • Personalized Care:
    • Develops individualized treatment plans based on your specific needs and goals
    • Thorough assessments and ongoing monitoring of your health
  • Collaborative Approach:
    • Works closely with your primary care physician and other specialists
    • Communicates openly and clearly about your diagnosis and treatment options
  • Convenient Home Visits:
    • Eliminates the need to travel to a doctor’s office
    • Provides a comfortable and familiar environment for consultations

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    Contact Us

    Get in touch with us to discuss your requirements.

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    FAQs

    How do I schedule an appointment or request services?

    You can easily schedule an appointment or request services by calling us at 1800 103 3374 or filling out the contact form on our website. Our friendly staff will guide you through the process and answer any questions you may have.

    1. What payment methods are accepted?

    We accept all major credit cards such as Visa, Mastercard, American Express, and Discover. In addition, we work with a wide range of insurance plans including Aetna, Cigna, Blue Cross Blue Shield, and UnitedHealthcare. For added convenience, we also welcome direct bank transfers from accounts at major financial institutions.

    2. What can I expect during a home visit?

    During a home visit, our healthcare professional will arrive at your scheduled time and conduct a thorough assessment. This may include taking your medical history, performing a physical exam, and discussing your specific needs and concerns. Based on this assessment, a personalized care plan will be developed to meet your individual goals.

    3. How do you ensure the quality and safety of your care?

    At Caroline Healthcare, we prioritize your safety and well-being. All our staff members are highly trained and experienced professionals. We adhere to strict infection control protocols and maintain rigorous quality standards for all our services. Your satisfaction and comfort are our top priorities

    OUR HAPPY CLIENTS

    Discover why families trust Caroline Home Care for their loved ones’ needs.

    Lubna SarnaLubna Sarna
    04:05 14 Jul 24
    I’m very touched by the care given by Ravi the nurse sent for my aged father. He was very attentive towards his needs and treated him with a lot of dignity 🙏🙏🙏
    Doogar & ASSOCIATESDoogar & ASSOCIATES
    05:57 03 Jul 24
    Thanks again for the timely response and proficient support given.
    Pratima GUHA ROYPratima GUHA ROY
    07:25 18 Jun 24
    professional & committed
    Chakru SinhaChakru Sinha
    03:56 22 May 24
    Caroline health care provided outstanding services. If there was a provision to give 6 stars, I would have. Special mention for the nurse gabbar singh, competent, caring, knowledgeable and compassionate. DR. Asif, Mr. Saif and others were very prompt in providing the services we needed and we found them to be very transparent.
    Exceptional Care in a Time of NeedMy wife, son and I were faced with one of life's most challenging moments where we were involved in a road accident and sustained traumatic injuries. My wife had severe head injuries, 9 ribs fracture, pelvis bones fracture and punctured lungs and some damage to liver too in the accident . She was in ICU with ventilator for a very long time in hospital .Total duration in hospital was 27 days.In the midst of this turmoil, we were fortunate to have connected with Caroline Health Care, the home nursing agency which the doctor in Venkateshwar hospital had advised , since recovery of patients in home is better , but it needs a very good agency. From the very first interaction, they demonstrated not only professionalism but also genuine compassion and dedication to my wife's recovery. We had also evaluated other MNC agency but the personal touch was missing.The team comprising of a Nurse and a GDA were stationed 24x7 at our home, supported by an ex AIIMS trauma specialist and a nursing supervisor. They went above and beyond to ensure that my wife received the highest standard of care. They provided skilled nursing services tailored to her specific needs, addressing both her physical and emotional well-being.Their expertise in managing trauma cases was evident, and they instilled confidence in us during a time of uncertainty. This was backed up by excellent physiotherapy and rehabilitation of the patient who was discharged on tubes to home ( trachestomy, ryle food pipe, body waste bag)What truly stood out was the personalized attention and empathy shown by every member of the team. They didn't just see my wife as a patient but as a person deserving of dignity and respect. Their encouragement and support played a significant role in her journey towards recovery.Additionally, the communication and coordination between the caregivers, medical professionals, and our family were seamless. We were kept informed every step of the way, which alleviated much of the stress associated with navigating such a complex situation.Thanks to the unwavering dedication of Caroline Health Care team, my wife is now in a much better situation than we could have hoped for. Their commitment to excellence and compassionate care have made a lasting impact on our lives. We are forever grateful for their invaluable support during this challenging time.What stood outstanding was their close coordination with the hospital specialist post discharge to ensure correct medical attention. The agency also helped during the OPD review by setting up coordination with hospital staff and doctors , where the patient was declared good under the agencys care, and all the tubes of body were removed.I wholeheartedly recommend Caroline Health care to anyone in need of exceptional nursing care. They are more than just a healthcare provider; they are a beacon of hope and comfort in times of adversity.
    Shahnawaz khanShahnawaz khan
    02:17 04 Apr 24
    I want to extend my heartfelt gratitude to Doctor Asif, Mr. Furqan Saifi, and the entire Caroline Health team for their outstanding care. Doctor Asif’s expertise, combined with Mr. Saifi’s attentive support, played a pivotal role in ensuring my utmost satisfaction. Their collaborative efforts delivered top-notch medical services with compassion and proficiency, exceeding all expectations. I wholeheartedly recommend Doctor Asif, Mr. Furqan Saifi, and Caroline Health for unparalleled healthcare assistance at home.
    PranavPranav
    05:01 25 Mar 24
    Excellent care given by the agency for my Mother. Her recovery has been quick ever since she was shifted to home and was under the care provided by Caroline healthcare.The nurses are very smart and experienced. The equipments provided were of good quality. Any complaint or issue faced was handled by the team swiftly.
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