{"id":3439,"date":"2024-08-14T09:45:04","date_gmt":"2024-08-14T09:45:04","guid":{"rendered":"http:\/\/demo.carolinehealthcare.in\/?page_id=3439"},"modified":"2024-08-14T09:46:50","modified_gmt":"2024-08-14T09:46:50","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/carolinehealthcare.com\/?page_id=3439","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text css_animation=&#8221;fadeInDownBig&#8221; css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>TERMS AND CONDITIONS OF USE<\/strong><\/p>\n<ol>\n<li><strong> Introduction<\/strong><\/li>\n<\/ol>\n<p><strong>Caroline Health Care Pvt Ltd.<\/strong>, having its registered office at<strong> Naurang House, KG Marg, Connaught Place, New Delhi, 110001 (&#8220;Caroline Health Care&#8221;)<\/strong>, operates a network of healthcare professionals providing in-home medical services. These Terms of Use govern your access and use of our website and mobile application (collectively, the &#8220;Services&#8221;).<\/p>\n<ol start=\"2\">\n<li><strong> Services Offered<\/strong><\/li>\n<\/ol>\n<p>Caroline Health Care, through its website and application, offers a platform to arrange and schedule in-home medical services, including doctor visits, nursing care, physiotherapy, medical equipment rentals, and ambulance services.<\/p>\n<ol start=\"3\">\n<li><strong> Nature of Services<\/strong><\/li>\n<\/ol>\n<p>Our healthcare professionals provide medical services as outlined on our website. They are not a substitute for emergency medical services or your primary care physician. They will administer medications as prescribed by a doctor but will not prescribe medications or procedures.<\/p>\n<ol start=\"4\">\n<li><strong> Client Responsibilities<\/strong><\/li>\n<\/ol>\n<ul>\n<li>You must provide adequate sleeping and living facilities for any healthcare professional staying overnight.<\/li>\n<li>You must provide necessary supplies and equipment for safe and effective care.<\/li>\n<li>You can request a replacement healthcare professional under specific circumstances (injury, unavailability, etc.).<\/li>\n<\/ul>\n<ol start=\"5\">\n<li><strong> User-Provided Content<\/strong><\/li>\n<\/ol>\n<ul>\n<li>You may submit content through the Services, but you retain ownership and grant Caroline Health Care a license to use it.<\/li>\n<li>You are responsible for ensuring your content is legal and appropriate.<\/li>\n<\/ul>\n<ol start=\"6\">\n<li><strong> Payment<\/strong><\/li>\n<\/ol>\n<ul>\n<li>You will be charged for the services you receive, including applicable taxes.<\/li>\n<li>Payments are facilitated through our secure online platform.<\/li>\n<li>Charges are final and non-refundable unless otherwise stated in our Refund Policy.<\/li>\n<\/ul>\n<ol start=\"7\">\n<li><strong> Cessation or Termination of Services<\/strong><\/li>\n<\/ol>\n<p>Caroline Health Care may terminate services for reasons including non-payment, inadequate facilities, misconduct, or violation of these Terms.<\/p>\n<ol start=\"8\">\n<li><strong> Disclaimer and Limitation of Liability<\/strong><\/li>\n<\/ol>\n<p>The Services are provided &#8220;as is.&#8221; Caroline Health Care disclaims all warranties not expressly stated in these Terms. Caroline Health Care&#8217;s liability is limited to the maximum extent permitted by law.<\/p>\n<ol start=\"9\">\n<li><strong> Indemnity<\/strong><\/li>\n<\/ol>\n<p>You agree to indemnify and hold Caroline Health Care harmless from any claims arising from your use of the Services or violation of these Terms.<\/p>\n<ol start=\"10\">\n<li><strong> Governing Law and Dispute Resolution<\/strong><\/li>\n<\/ol>\n<p>These Terms are governed by the laws of India. Any disputes will be resolved through mediation and, if necessary, arbitration in New Delhi, India.<\/p>\n<ol start=\"11\">\n<li><strong> General<\/strong><\/li>\n<\/ol>\n<ul>\n<li>We may revise these Terms at any time.<\/li>\n<li>Supplemental terms may apply to specific services.<\/li>\n<li>Our Privacy Policy outlines how we handle your personal information.<\/li>\n<\/ul>\n<p><strong>Contact Us<\/strong><\/p>\n<p>If you have any questions or concerns about these Terms, please contact us at:<\/p>\n<p><strong>Caroline Health Care Pvt Ltd.<\/strong><br \/>\nNaurang House, KG Marg<br \/>\nConnaught Place, New Delhi, 110001<br \/>\nEmail: info@carolinehealthcare.com[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text css_animation=&#8221;fadeInDownBig&#8221; css=&#8221;&#8221;] TERMS AND CONDITIONS OF USE Introduction Caroline Health Care Pvt Ltd., having its registered office at Naurang House, KG Marg, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3439","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms &amp; 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